Shipping Policy



Thank you for visiting and shopping at DTC Market Ltd. Following are the terms and conditions that constitute our Shipping Policy.

International Shipping Policy

Shipment processing time

Our goal is to process all orders within 24hrs. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay or issue with the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
PostNL International10 business daysFree
Singapore Post10 business daysFree
Swiss Post10 business daysFree
FedEx10 business daysFree
UPS10 business daysFree
DHL10 business daysFree
4PX10 business daysFree
Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

DTC Market Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

DTC Market Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.